Last updated: (23.01.2026)
Lister’s Caravan Hire (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share personal data when you enquire, book a holiday caravan, or use our website.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Lister’s Caravan Hire acts as a booking and letting agent for privately owned holiday caravans located at Parkdean Resorts holiday parks.
We do not own or operate the holiday parks. Parkdean Resorts is a separate data controller and is responsible for its own processing of personal data under its own privacy policy.
When you make an enquiry or booking with us, we may collect the following personal information:
Lead guest name and contact details (email and telephone number)
Booking and accommodation details
Names and ages (not dates of birth) of all guests staying in the caravan
Pet details (where applicable)
Vehicle registration details (where required)
Names and ages of guests are collected for the purposes of:
Booking administration
Confirming occupancy limits
Compliance with park requirements
Preventing bookings being made on behalf of individuals who are not permitted to stay
We do not routinely collect dates of birth unless legally required.
In some circumstances, we may request proof of name and address from the lead guest, and in certain cases from other guests aged 18 or over.
Proof of identity may be requested:
Prior to arrival
On arrival at the park or caravan
Or during the stay
Identification checks may be carried out by:
Parkdean Resorts staff
Park security
The caravan owner
Lister’s Caravan Hire acting as agent
Guests may be asked to provide identification more than once, depending on park procedures and security requirements.
Any identification requested is used solely for verification, security, fraud prevention, and compliance purposes.
We use personal information to:
Process and manage enquiries and bookings
Communicate with guests regarding their stay
Comply with legal and park requirements
Prevent fraud or misuse of bookings
We do not use personal information for unsolicited marketing.
We will only contact guests:
In relation to an enquiry or confirmed booking
To provide essential information about a stay
Where a guest has specifically asked us to keep them informed about availability, cancellations, or offers
We do not sell, trade, or share personal information for marketing purposes.
Where guest information is shared with Parkdean Resorts for registration or access purposes, Parkdean Resorts acts as a separate data controller, and its use of personal data is governed by its own privacy policy.
We may share limited personal information where necessary with:
The caravan owner (for booking administration and property management)
Parkdean Resorts (for guest registration, park access, and site compliance)
Professional advisers or authorities where legally required
Any sharing is carried out lawfully, proportionately, and only where necessary.
We process personal data under the following lawful bases:
Contractual necessity – to administer bookings and accommodation
Legitimate interests – to manage bookings, prevent fraud, and protect property
Legal obligation – where required by law or park operators
Personal data relating to bookings is retained for up to 5 years to meet legal, accounting, and business requirements.
Where data is no longer required, it is securely deleted or anonymised.
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
Request access to the personal data we hold about you (Subject Access Request)
Request correction of inaccurate or incomplete personal data
Request deletion of your personal data where we no longer have a lawful reason to retain it
Request restriction of processing in certain circumstances
Object to processing where it is based on legitimate interests
Please note:
Some personal data cannot be deleted immediately where we are legally required to retain it (for example, booking, payment, or accounting records).
Where deletion is not possible, data may be restricted or anonymised instead.
We aim to respond to all data protection requests within one calendar month, in line with legal requirements.
To protect your personal information, we may need to verify your identity before responding to a data protection request.
This may include:
Answering security questions relating to your booking, and/or
Providing proof of name and address
Any verification information requested will be used solely to confirm your identity and will not be retained longer than necessary.
To make a data protection request, please email:
ListersCaravanHire@hotmail.com
You may copy and paste the message below if you wish:
Subject: Data Protection Request
Hello,
I am making a request under UK GDPR.
I understand that you may need to verify my identity before responding and I am happy to provide reasonable information to assist with this.
Name:
Address (including postcode):
Contact number:
Booking reference (if known):Thank you.
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or disclosure.
This Privacy Policy may be updated from time to time.
The most recent version will always be published on our website.
If you have any questions about this Privacy Policy or how your data is handled, please contact us at
